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About MGI Veteran-owned · Hillsboro, Oregon
Built from service. Engineered for responsibility.
My Geek, Inc. was founded on a simple belief: technology work matters because the mission, people, and business on the other side of it matter.
Founded March 17, 2016 · Veteran-owned and operated
The MGI story
Experience where technology had to support the mission.
Before founding MGI, Austin French served in the United States Marine Corps and designed, deployed, and supported Department of Defense networks and server infrastructure in combat zones overseas.
That work reinforced a practical lesson: technology is never the mission by itself. It’s the system beneath communication, decisions, coordination, and the people responsible for an outcome.
MGI was founded in 2016 to bring that service mindset into business technology — combining technical capability with direct communication, operating context, and responsibility that remains visible after the immediate issue.
Marine Corps experience and overseas DoD network and server-infrastructure work.
A veteran-owned technology company built to serve organizations that need capable, personal, business-aware IT.
Managed IT, Microsoft 365, projects, security, connectivity, advisory work, and support connected by one idea: useful context should carry forward.
ACCOMPLISHMENT Not a slogan. A way to keep the purpose of the work visible.
The operating principle
Finish the technical task without losing the business outcome.
A ticket can be closed while the customer still carries the vendor, the decision, the undocumented dependency, or the next failure point. MGI works to understand what the technology supports, who owns each next step, and what useful context must remain after the task.
Know enough of the environment to avoid treating every symptom as an isolated event.
Explain the issue, tradeoff, boundary, and recommendation in language a business can use.
Carry the authorized work forward through communication, coordination, and an appropriate handoff.
Values in operation
The standard is visible in how the work is carried.
These are MGI’s company values. Their original language is intentionally preserved because they define the business independently of any individual service or subscription.
Integrity
We operate with honesty, honor, and fairness. Integrity is the cornerstone of My Geek, Inc., reflecting our strong moral principles in every business interaction.
Innovation
Staying at the forefront of technology, we offer cutting-edge solutions that anticipate and fulfill the evolving needs of our clients.
Mission Accomplishment
We adopt a goal-oriented approach to ensure every project and task is completed with precision and excellence.
Quality
Customer satisfaction is our metric for success. High-quality support and solutions directly enhance our clients’ satisfaction and success.
Passion
Technology isn’t just our business; it’s our passion. We thrive on tackling new challenges and finding innovative solutions.
Transparency
We maintain openness with our clients from project start to finish, fostering trust and strong relationships through clear communication.
What clients should experience
Capable enough for complexity. Personal enough for context.
MGI is built for organizations that want technical depth without becoming a ticket number or managing every connection between providers.
Direct communication
Clear explanations, visible tradeoffs, and an honest distinction between what’s known, inferred, recommended, and still unresolved.
Business-aware judgment
Technology choices considered alongside people, timing, risk, budget, dependencies, and the way the organization actually operates.
Continuity of context
Useful environment knowledge, service history, decisions, and operating boundaries preserved for the next issue or change.
Visible responsibility
A clearer understanding of what MGI is carrying, what needs customer authority, and when another provider must be involved.
A good fit
For businesses that want more than a help desk — and less IT on their own desk.
MGI is a strong fit when technology touches critical work, internal ownership is fragmented or constrained, vendor coordination consumes attention, or the business wants a more deliberate operating relationship.
Explore the managed modelA conversation, not a script
Tell us what the business needs technology to support.
Start with the mission, the friction, and the responsibilities your team is still carrying. We’ll help identify the most useful next conversation.
